#HIGHLAND PARK HOSPITAL FULL#

Nurses Bedside Shift Report and Chief Rounding are just two of the many innovations Highland has incorporated to make the patient and family experience better. Innovations To Improve Patient and Family Experience It might be the quiet and restful environment that we’re working hard to create for our patients and visitors.

Our Chief of Pathology, Julietta Fiscella, M.D., makes personal visits to patients, too, to explain your lab results and answer questions. They may visit you simply to say hello, listen to your feedback and thank you for choosing Highland. Or you might get a personal visit from our Chief of Medicine, Robert McCann, M.D.You might notice that your nurses give change-of-shift report not at the nurses’ station, but at your bedside, so that you can participate in the conversation and ask questions.Or a friendly staff member offering to escort you to your destination if you look lost. It might be something simple, like the warm greeting you and your family receive from our Welcome Desk staff.That’s why, when you’re our patient, you’ll notice a real difference at Highland.

#HIGHLAND PARK HOSPITAL FULL#

We truly believe that the best medical care happens when patients and family members feel like full partners in their healthcare. Highland Hospital is committed to giving every patient and family the best experience possible. Patient-Focused Care a Tradition at Highland

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